Our small business package ensures that you never lose out
Icebytes IT Support is like having insurance for your organisation. You pay a small monthly fee, in return for which we make sure your systems are up-to-date, and running efficiently. And if something does go wrong, we put it right, right away, often before you’re even aware of the problem.
Our experience has taught us that no two companies have the same requirements and so our engineers work very closely with our clients to provide tailored solutions to accommodate their specific needs. We strongly believe that our collaborative and consultative approach drives successful working relationships with our clients to provide the exact level of support required. In these uncertain times, outsourcing IT support to a third party supplier also makes prudent business sense as it allows access to a pool of specialized engineers for a cost-effective and transparent monthly sum.
Our personable and knowledgeable engineers have on average between three and 20 years’ experience, supported by the necessary qualifications in each field. We provide IT support to numerous service sectors e.g. Orthodontics practices, Opticians, Designers and many more. Our average response time to queries is within the hour and 85% of support issues are resolved on first contact with our help desk.
Outsourcing your IT support to IceBytes Limited places your business in a safe and experienced pair of hands.
Key points of our service:
- Bespoke IT support solutions created around your business’ specific requirements
- Highly professional, personable and experienced team .
- Predictable, fixed costs to allow for transparent budgeting